Identify the probe
Manufacturer, full model, suffix or part number when available.
Ultrasound probe repair
Need an ultrasound probe repaired?
Send the probe manufacturer and model, the observed equipment problem, and your country or region. Do not include patient information or clinical images.
Keep it simple
What to include.
Describe the problem
State what you observe without assuming which component failed.
Add practical context
Your country or region and the best contact details for a reply.
Keep patient data out
Do not email patient names, identifiers, records or clinical images.
Before shipping
Wait for written instructions.
An email is not acceptance of the job, a quote, or a promise of availability or turnaround. Do not ship equipment until the receiving service provider confirms the exact model, destination, scope and written commercial terms.
No price, availability, turnaround, repair outcome or warranty is promised on this page.
Ready to ask?
Email the model and problem.
You decide when to send the message from your own email application.